Working with users

Retrieving your username and password

If you have forgotten your username or password, you can have your login information sent to the email address registered. Simply go to the login page for your video website and instead of logging in as usual, you should click the "Did you forget your password?" link.

Here you will see a text field, where you can enter either your username or your email address, and when you then click the "Mail my password" button, your password will be reset, and an email is sent to you with both your username and your new password.

Changing your password

Once you are logged in with your new password, you should make sure to change the password to a new one. You do this by clicking on your name in the upper right corner of the page and choose "Your password" in the dropdown menu. Then you will see two fields where you need to enter and re-enter a new password.

Changing your password

Can't find what your are looking for?