Customer Success Manager

Do you want to be a part of revolutionizing the video marketing world as a customer succcess manager?

Why TwentyThree?

The era of video has categorically changed businesses.

Video is the best way to tell stories and connect with customers. At TwentyThree, we empower marketing teams to finally integrate and add video to their marketing stack to successfully run video with inbound, social, and demand generation.

The world’s best marketers need a video marketing platform to make better-informed decisions about video across the entire marketing funnel. Thousands of marketers are using TwentyThree to significantly increase their results and gain the missing 50% of website data through video marketing.

With more than 300 customers in 20+ countries, we are on a mission to categorically transform the way marketing video marketing campaigns are run.

The Job

You will join the team as a Video Marketing Expert with a focus on running trials and winning new customers. You will be part of running our assisted SaaS model where we help our customers generate value from TwentyThree through trialing. You will be the human face, responsible for running, driving and converting new customer trials. You will also be responsible for a portfolio of customer accounts to make sure the customer is onboarded within the first 6 months.

You will be working with digital marketing teams to take video marketing to the next level. You will be the go-to expert and account manager for the customers to help them to integrate video marketing to the marketing stack and setting goals for the use of video as a marketing tool.

The role is a full-time position for applicants recently graduated from school, or with a few years experience from a relevant position. If you are currently studying but graduating soon, you should also apply as the position could start as a part time student position job.


The ideal candidate has the following profile:

Preferred Requirements: